[Image of a computer with a Verizon logo on the screen] **Cancel Verizon Internet** How to cancel your Verizon internet service
Introduction
Hey readers,
Are you looking to cancel your Verizon internet service? Maybe you’re moving, switching providers, or simply cutting back on expenses. Whatever the reason, we’re here to help you navigate the cancellation process with ease. This comprehensive guide will walk you through everything you need to know, from contacting Verizon to returning your equipment. So, grab a comfy seat, and let’s get started on canceling your Verizon internet service!
Contacting Verizon
Over the Phone
- Dial 1-800-VERIZON (1-800-837-4966).
- Follow the automated prompts to connect with a customer service representative.
- State your intention to cancel your internet service.
Online
- Visit the Verizon website at www.verizon.com.
- Log in to your account.
- Navigate to the “My Services” section.
- Select “Internet” and then click on “Cancel Service.”
Suspending vs. Terminating Service
Suspending Service
- Temporarily disables your internet service.
- Useful if you’re going away for an extended period.
- Can be reactivated within 6 months without paying a new activation fee.
Terminating Service
- Permanently cancels your internet service.
- Requires you to return all Verizon equipment.
- May incur a cancellation fee depending on your contract.
Returning Equipment
Once you’ve canceled your service, you have 30 days to return all Verizon equipment, including:
- Modem
- Router
- Cables
- TV boxes (if applicable)
You can return equipment at any Verizon store or by scheduling a pickup. If you fail to return equipment within 30 days, you may be charged a fee.
Cancellation Fees
- Check your contract for any applicable cancellation fees.
- Early termination fees vary depending on the length of your contract.
- If you’re not under contract, you can cancel your service without paying a fee.
Other Considerations
Prorated Billing
If you cancel your service in the middle of a billing cycle, you will be charged a prorated amount for the days you used the service.
Transferring Services
If you’re moving and want to transfer your Verizon internet service to your new address, contact Verizon as soon as possible to arrange the transfer.
Refund Policy
If you cancel your service within 14 days of signing up, you may be eligible for a full refund.
Detailed Table Breakdown
| Aspect | Details |
|---|---|
| Contact Method | Phone (1-800-VERIZON), Online |
| Suspending Service | Temporary, no activation fee within 6 months |
| Terminating Service | Permanent, requires equipment return |
| Equipment Return | 30 days, Verizon store or scheduled pickup |
| Cancellation Fees | Varies depending on contract |
| Prorated Billing | Charged for days used |
| Transferring Services | Contact Verizon to arrange transfer |
| Refund Policy | Full refund within 14 days of sign-up |
Conclusion
That’s it, readers! You now have all the knowledge you need to cancel your Verizon internet service. Whether you’re moving, switching providers, or simply cutting back, we hope this guide has made the process hassle-free. Remember to be patient, follow the steps carefully, and keep an eye out for any applicable fees or policies. Feel free to check out our other articles for more helpful tips and tricks on managing your internet service.
FAQ about How to Cancel Verizon Internet
How can I cancel my Verizon internet service?
You can cancel your Verizon internet service by calling customer service at 1-800-VERIZON (1-800-837-4966), visiting a Verizon store, or using the My Verizon app.
What is the cancellation fee for Verizon internet?
Verizon charges a $110 cancellation fee if you cancel your service within the first 60 days of your contract. After 60 days, there is no cancellation fee.
How long will it take for my Verizon internet service to be canceled?
Your Verizon internet service will be canceled on the day you request cancellation. However, you may still be responsible for charges for the current billing cycle.
Can I cancel my Verizon internet service online?
No, you cannot cancel your Verizon internet service online. You must call customer service, visit a Verizon store, or use the My Verizon app to cancel your service.
What should I do with my Verizon internet equipment after I cancel my service?
You must return your Verizon internet equipment to a Verizon store within 30 days of canceling your service. If you fail to return your equipment, you may be charged a non-return fee.
How can I avoid the Verizon internet cancellation fee?
You can avoid the Verizon internet cancellation fee by canceling your service after the first 60 days of your contract. You can also avoid the cancellation fee if you move to a new address and transfer your Verizon internet service to your new address.
What if I have a contract with Verizon for my internet service?
If you have a contract with Verizon for your internet service, you will be responsible for paying an early termination fee if you cancel your service before the end of your contract. The early termination fee is usually equal to the remaining months of your contract multiplied by your monthly service fee.
How do I contact Verizon customer service to cancel my internet service?
You can contact Verizon customer service to cancel your internet service by calling 1-800-VERIZON (1-800-837-4966) or visiting a Verizon store.
What is the My Verizon app?
The My Verizon app is a mobile app that allows you to manage your Verizon account, including canceling your internet service. You can download the My Verizon app from the App Store or Google Play.
What should I do if I have any questions about canceling my Verizon internet service?
If you have any questions about canceling your Verizon internet service, you should contact Verizon customer service at 1-800-VERIZON (1-800-837-4966).