How to Cancel Verizon Internet: A Comprehensive Guide for 2023

Introduction

Hey readers! Are you looking for a comprehensive guide on how to cancel your Verizon internet service? Whether you’re moving to a new place, switching to a different provider, or simply no longer need internet access, we’ve got you covered. In this detailed article, we’ll walk you through every step of the cancellation process, ensuring a smooth and hassle-free experience. So, grab a coffee and let’s get started!

Ways to Cancel Verizon Internet

1. Phone Call

• Call Verizon’s customer service line at 1-800-VERIZON (1-800-837-4966).
• Select the “Technical Support” option.
• Explain to the representative that you want to cancel your internet service.
• Be prepared to provide your account number, address, and the date you want the service to be canceled.

2. Online Chat

• Visit Verizon’s website and click on the “Support” tab.
• Select the “Chat with Us” option.
• Enter your account information and type in a message that you want to cancel your internet service.
• A customer service representative will join the chat and assist you with the cancellation process.

3. In-Store

• Visit a Verizon retail store near you.
• Explain to a customer service representative that you want to cancel your internet service.
• Bring your account number and a valid photo ID for verification.
• The representative will process the cancellation and provide you with a confirmation number.

Steps Involved in Canceling Verizon Internet

1. Check for Early Termination Fees (ETFs)

• If you’re canceling your Verizon internet service before the end of your contract, you may be subject to an ETF of up to $150.
• To confirm the amount of your ETF, call Verizon’s customer service line or visit their website.

2. Return Equipment

• Once you’ve canceled your service, Verizon will ask you to return any equipment that you’ve rented, such as modems, routers, and Wi-Fi extenders.
• You can return the equipment to a Verizon retail store, UPS store, or by mail.
• If you fail to return the equipment, you may be charged a fee.

3. Final Billing

• Your final Verizon bill will include charges for any remaining days of service and any applicable ETFs.
• You can pay the bill online, over the phone, or by mail.
• Once the bill is paid, your Verizon internet service will be officially canceled.

Cancellation Timeframe

• Your Verizon internet service will typically be canceled within 24-48 hours of your request.
• If you need the service to be canceled on a specific date, be sure to request it when you contact Verizon.
• You will receive a confirmation email or text message once the cancellation has been processed.

Verizon Internet Cancellation Fees

• Early Termination Fee (ETF): Up to $150 if canceling before the end of your contract.
• Equipment Return Fee: Fee for not returning rented equipment. The fee varies depending on the equipment.
• Final Billing Fee: Charges for remaining days of service and ETFs.

Table: Verizon Internet Cancellation Fees

Conclusion

Canceling your Verizon internet service doesn’t have to be a daunting task. By following the steps outlined in this guide, you can ensure a smooth and hassle-free cancellation experience. If you have any further questions or concerns, don’t hesitate to contact Verizon’s customer service line or visit their website.

And while you’re here, be sure to check out our other articles on everything from how to cancel your cable subscription to getting the best deals on home internet. Thanks for reading!

FAQ about Cancel Verizon Internet

How do I cancel my Verizon internet service?

You can cancel your Verizon internet service by calling customer service at 1-800-VERIZON (1-800-837-4966).

What is the cancellation fee for Verizon internet?

There is no cancellation fee for Verizon internet service. However, if you cancel your service within the first 30 days of service, you may be charged a prorated fee for the time you used the service.

Do I need to return my Verizon internet equipment?

Yes, you need to return your Verizon internet equipment to a Verizon store or by mail. The equipment should be returned in good condition and in its original packaging.

How long does it take for my Verizon internet service to be cancelled?

Your Verizon internet service will be cancelled within 24 hours of your cancellation request.

Will I receive a refund for the remaining time on my Verizon internet service?

No, you will not receive a refund for the remaining time on your Verizon internet service.

Can I cancel my Verizon internet service online?

No, you cannot cancel your Verizon internet service online. You must call customer service at 1-800-VERIZON (1-800-837-4966).

What happens if I cancel my Verizon internet service and then decide I want to reinstate it?

If you cancel your Verizon internet service and then decide you want to reinstate it, you will need to call customer service at 1-800-VERIZON (1-800-837-4966). You may be charged a reinstatement fee.

What are my other options if I want to cancel my Verizon internet service?

If you want to cancel your Verizon internet service, you can also switch to another internet provider. There are many other internet providers available, so you should be able to find one that meets your needs.

What should I do if I have any questions about cancelling my Verizon internet service?

If you have any questions about cancelling your Verizon internet service, you can call customer service at 1-800-VERIZON (1-800-837-4966).